Data deletion

Delete your data, and see exactly what that means

You can delete everything from Settings → Workspace → Delete, or request it here without logging in. Either way you get a confirmation and a date.

Updated 27 Sep 2026v1.0GDPR Art. 17
Request deletionno login needed
What to delete
We email you a link to confirm. Nothing is deleted until you click it, so nobody can delete your account just by knowing your address.
01

What gets deleted

When you confirm, all of this is removed from our databases and replaced with nothing: no tombstones, no “deactivated” flag.

Account, profile, login methodsimmediately
Telegram sessions (MTProto) and bot tokensimmediately
Flows, prompts, templates, schedulesimmediately
Cached source posts and mediawithin 24 h
Public feed pages (feed.channelflow.app)within 24 h
Backupsrotated out in 30 days
02

What we keep, and why

Only what the law makes us keep, and never linked to your channels:

Invoices and payment records10 years · tax law
Anonymised usage counts (no content)kept
Posts already published in Telegramyours · stays in Telegram
We can't delete posts from your Telegram channels. Those belong to Telegram and to you, so remove them in Telegram if you want them gone.
03

Timeline

Day 0You confirm the linkFlows stop, sessions end
Day 0–7Grace periodLog in to cancel
Day 7Hard deleteIrreversible
Day 30Backups goneConfirmation email
04

End the Telegram session yourself

You don’t need us for this. In Telegram open Settings → Devices, find Channelflow · Server and tap Terminate. We lose access instantly; your workspace stays until you delete it here. For bots, remove the bot from your channel admins.

05

Delete without an account

Lost access, or never finished signing up? Use the form above with the email or Telegram username you used. If we find nothing, we tell you so. We never reply “maybe”.

06

Questions

Write to privacy@channelflow.io. A person answers within 3 working days, and every deletion request is completed within 30 days as the GDPR requires.